Healthcare System Overview

An In-Depth Look into the Healthcare System

About Mercy Hospital Joplin

Mercy Hospital Joplin is a leading Short-Term Acute Care Hospital located in Joplin, Missouri. As part of the Mercy health system, one of the nation’s largest Catholic health care organizations, the hospital provides high-quality medical care guided by a mission of compassionate service. Mercy Hospital Joplin is a voluntary nonprofit hospital affiliated with The Joint Commission and serves as a crucial healthcare provider in the urban Joplin area.

With 242 licensed and staffed beds, the hospital offers comprehensive inpatient and outpatient services to the surrounding communities, ensuring a high standard of patient care. It operates under a fiscal year ending on June 30, with a Medicare provider number of 260001 and NPI 1700112745.

Financial Strength & Performance

Mercy Hospital Joplin is financially stable, with a net patient revenue of $288.1 million, placing it in the 61st percentile nationwide. The hospital has demonstrated strong revenue growth, with a 7% increase over the past year and a net operating profit margin of 6.5% (73rd percentile). Other financial metrics include:

  • Days Sales Outstanding: 46.6 (59th percentile)
  • Current Ratio: 2.1 (61st percentile)

These indicators support ongoing investment in medical technology, facility upgrades, and care quality.

Clinical Quality & Patient Safety

Mercy Hospital Joplin emphasizes clinical excellence and patient safety, earning strong ratings:

  • HAC Score: 0.052 (43rd percentile)
  • Serious Complication Rate: 1.12 (17th percentile)
  • Readmission Rate: 15.3% (16th percentile)
  • HCAHPS Star Rating: ★★★★☆ (66th percentile)

Mercy also holds a Leapfrog “A” Hospital Safety Grade, highlighting its commitment to safety.

Network Strength & Market Presence

Part of a 51-hospital system, Mercy Joplin has:

  • Inpatient Market Share: 50.5% (83rd percentile)
  • Outpatient Market Share: 43.4% (57th percentile)
  • IDN Integration: 99th percentile

This reflects a coordinated, high-impact healthcare network.

Specialized Care & Service Lines

Mercy Joplin invests significantly in specialized care:

  • Congestive Heart Failure: $12.3 million (78th percentile)
  • Diabetes: $14.1 million (79th percentile)
  • Pneumonia: $7.2 million (79th percentile)
  • Sepsis: $6.1 million (68th percentile)
  • UTIs: $524,621 (68th percentile)

Known for its Heart Failure Center, Comprehensive Cancer Care, and Advanced Surgical Services.

Staffing & Leadership

921 healthcare professionals and 243 physicians support Mercy Joplin. Leadership includes:

  • CEO: Nora Cannon
  • CMO: Jesse Hatfield, MD

The hospital continues to recruit strong executive talent to fulfill its mission.

Facility & Infrastructure

The hospital spans 814,491 square feet, rebuilt in 2015 with storm resilience in mind. Features include:

  • 11 Operating Rooms
  • Advanced Cancer Treatment Center
  • Private NICU Rooms

Technology & Innovation

Mercy Joplin uses Epic ClinDoc for EHR and participates in ACOs such as:

  • Cigna - Mercy ACO LLC
  • Humana - Mercy (MO) ACO
  • Mercy Health ACO

With an IT capital budget of $2.18 million, Mercy leads in digital healthcare and telemedicine.

Financial & Operational Performance

Strong financial performance includes:

  • Total Operating Expenses: $269.4 million
  • Net Income: $19.5 million (6.8% margin)
  • EBITDA: $30.6 million
  • Charity Care: $8.95 million

Mercy also provides $500,000 in community grants for underserved populations.

Community Impact & Demographics

Primary service areas include Joplin, Carthage, Neosho, and Webb City. Payor mix:

  • Medicare: 18.8% ($54.1M)
  • Medicaid: 22.6% ($65M)
  • Private/Self-Pay/Other: 58.6% ($168.9M)

Top referrals come from cardiologists, reflecting the hospital’s cardiovascular strengths.

Conclusion

Mercy Hospital Joplin is a respected, innovative, and financially sound institution committed to patient-centered excellence. Through expanded services, cutting-edge IT, and deep community engagement, it continues to set a standard of care in southwest Missouri.

© Copyright 2023 Pacific Companies. All Rights Reserved.