Healthcare System Overview

An In-Depth Look into the Healthcare System

As one of sixteen Coordinated Care Organizations in Oregon, Umpqua Health is proud of its stewardship of the Oregon Health Plan and the social contract it must coordinate and deliver the best care to over 30,000 individuals who live, work, and play in Douglas County. Our work is guided by the Triple Aim of healthcare delivery; Improve Quality, Enhance Experience, and Lower Costs. We therefore continuously strive to ensure Umpqua Health members have access to the right care, at the right time, in the right place.

Umpqua Health recognizes that the care members receive is inherently linked to the engagement of local provider organizations and community partners. We seek to build partnerships with a robust network of physical, behavioral, and oral health providers to ensure members have access to quality care in a highly coordinated fashion. Umpqua Health, through its local provider network, has consistently scored in the highest tiers for Quality and Access to care as measured by the Oregon Health Authority.

In addition, we understand that health in our community extends far beyond the doctor’s office. We know that much of what impacts people’s health is the community where they live, the food they eat, the places they work, and where their children learn and play. Umpqua Health embraces the transformative concept that the entire local community is part of the healthcare system, and we therefore work with local social service and safety net programs, non-profits, government agencies, community benefit organizations, and local tribes to ensure individual and community social needs are met.

Our subsidiary, the Umpqua Health Alliance (UHA), is one of 16 coordinated care organizations (CCOs) in Oregon that has served members of the Oregon Health Plan since 2012. UHA connects more than 30,000 Douglas County OHP members to physical, behavioral, and oral care through an integrated network of providers. UHA is managed through a locally based board of directors and Community Advisory Council that ensures local healthcare needs are fully met. 

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