Healthcare System Overview

An In-Depth Look into the Healthcare System

Award-Winning Healthcare Excellence

As you step through the doors of Augusta Health, you'll immediately sense the rare combination of clinical excellence and genuine community connection that defines this exceptional institution. Nestled in the picturesque Shenandoah Valley, Augusta Health has established itself as one of America's finest community hospitals, consistently earning national recognition for both clinical quality and patient experience.

This 255-bed, non-profit community hospital opened in 1994, continuing a proud tradition of personalized care with small-town hospitality. As a non-profit, Augusta Health reinvests all financial surpluses back into enhancing care, upgrading facilities, acquiring technology, and supporting staff—ensuring decisions are driven by patient needs rather than shareholder interests.

  • "A" Hospital Leapfrog Safety Grade (2024), reflecting exceptional commitment to patient safety
  • Carolyn Boone Lewis Equity of Care Award (2024) by the American Hospital Association
  • Top 3 in Virginia for Joint Replacement by Healthgrades
  • CMS Health Equity Award (2024) for improving access in vulnerable communities
  • HeartCARE Center designation by the American College of Cardiology—the first in Virginia

Comprehensive, Integrated Healthcare System

Your practice at Augusta Health places you within a forward-thinking healthcare system serving over 200,000 residents across Augusta County and nearby communities. With 49 practices and 5 urgent care centers, the system ensures consistent access to exceptional care throughout the region.

The hospital's 255 licensed beds include specialized units for medical/surgical, intensive care, labor & delivery, psychiatric, skilled nursing, and rehabilitation—ensuring the right care in the right setting.

  • Main campus in Fishersville providing inpatient and outpatient services
  • Emergency department with 54,000 annual visits
  • 49 practices and 5 urgent care centers throughout the region
  • Specialized units: 28-bed psychiatric, 17-bed skilled nursing, 8-bed rehab
  • Serving 200,000+ residents across Augusta County and surrounding areas
  • Largest private employer in the region: 2,375+ employees, 225 physicians, 87 APPs

Clinical Excellence and Quality Distinctions

Augusta Health's culture of clinical excellence is underscored by numerous accreditations and recognitions. These designations reflect rigorous quality standards and enable physicians to practice at the highest level in a continuously improving environment.

  • DNV Certifications in Advanced Hip & Knee Replacement and Advanced Shoulder Surgery
  • ACC accreditations for Heart Failure and Chest Pain Center with Primary PCI
  • Diagnostic Imaging Center of Excellence® by the American College of Radiology
  • Commission on Cancer-accredited comprehensive cancer program
  • Breast Imaging Center of Excellence designation
  • "Straight A's" in Leapfrog Safety Grade (2020–2023)

Exceptional Leadership and Financial Stability

Led by Mary N. Mannix, FACHE—recognized in the VA Business Power 500 List—Augusta Health combines strategic leadership with remarkable financial strength. Its fiscal stability fuels ongoing investment in facilities, physician support, and technology.

  • $448 million net patient revenue and 7.7% operating margin
  • 11.9% annual revenue growth, reflecting expansion and patient trust
  • 93rd percentile performance in DSO (30.7 days)
  • $860 million in assets enabling continuous improvement
  • Leadership team with deep healthcare operations experience

Patient-Centered Culture and Community Connection

Augusta Health prioritizes the patient experience and fosters a compassionate care culture. Ranked in the 95th percentile for HCAHPS Summary Star Rating, it consistently earns high patient satisfaction while staying grounded in its local mission.

With 290 active volunteers and deep roots in the Shenandoah Valley community, the hospital blends advanced healthcare with small-town warmth and genuine human connection.

  • 95th percentile HCAHPS Summary Star Rating
  • 290 community volunteers supporting daily operations
  • Culture of compassion and clinical autonomy
  • National recognition for health equity
  • History of service dating to Staunton and Waynesboro hospitals

Augusta Health offers the perfect balance of advanced medical capabilities and authentic community connection. Here, you’ll enjoy cutting-edge resources and clinical sophistication in a culture that values collegiality, autonomy, and patient-first care.

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