Healthcare System Overview

An In-Depth Look into the Healthcare System

Eisenhower Medical Center stands as the Coachella Valley's premier healthcare institution, offering world-class medical care in the serene desert oasis of Rancho Mirage, California. As a not-for-profit institution established in 1971, Eisenhower has evolved from its origins as a 289-bed hospital into a comprehensive health system spanning multiple campuses across the valley. The 130-acre main campus features the distinguished 463-bed Eisenhower Hospital, recognized as a teaching hospital with residency programs in Family Medicine and Internal Medicine that attract promising physicians from across the nation. Here, you'll join over 3,000 employees and a network of more than 500 physicians practicing across 40+ specialties, collectively serving a diverse patient population that includes year-round desert residents, seasonal visitors, and the growing families of the Coachella Valley.

Walking through Eisenhower's modern facilities, you'll immediately notice the thoughtful integration of desert-inspired architecture with state-of-the-art medical technology. The newly expanded Emergency Department, part of a $500 million campus improvement project, exemplifies Eisenhower's commitment to meeting the region's growing healthcare needs. As you collaborate with colleagues in the Annenberg Health Sciences Building or the Lucy Curci Cancer Center, you'll appreciate how the institution's design promotes both clinical excellence and the healing power of the desert's natural beauty.

Facility and Structure

  • Facility Type: Not-for-profit, community-based healthcare system with teaching hospital designation
  • Main Campus: 130-acre medical campus in Rancho Mirage, featuring the 463-bed Eisenhower Hospital (376 staffed beds)
  • Facility Size: 1,740,092 sq. ft. total facility area with 16 operating rooms
  • Additional Locations: Network of health centers throughout the Coachella Valley, including locations in Palm Springs, Palm Desert, La Quinta, and Rancho Mirage
  • Founded: 1971, with significant expansions in subsequent decades
  • Named For: President Dwight D. Eisenhower, who was one of the hospital's first patients
  • Governance: Governed by a Board of Directors comprised of community leaders and healthcare experts
  • Key Leadership: Martin Massiello (President and CEO since March 2021), Melanie Long (CFO), Dr. Alan Williamson (CMO), Annette Brown (CNO)
  • Leadership Recognition: CEO Martin Massiello was recently honored as Business Person of the Year at the Rammys Awards during the Rancho Mirage Chamber's 70th Year Celebration
  • Workforce: 3,891 employees, 980 affiliated physicians, and 126 interns and residents

At Eisenhower, you'll practice within a comprehensive healthcare system that has earned national recognition for clinical excellence. The medical center has been designated as a Comprehensive Stroke Center and is home to the renowned Desert Cardiology Center, where interventional cardiologists perform complex procedures in state-of-the-art catheterization labs. Your practice will be supported by the latest technological advancements, including robotic surgical systems, advanced imaging capabilities, and a fully integrated Epic electronic medical record system.

Primary Clinical Centers

  • Eisenhower Lucy Curci Cancer Center
  • Eisenhower Desert Cardiology Center
  • Eisenhower Desert Orthopedic Center
  • Eisenhower Neuroscience Institute
  • Eisenhower Memory Care Center
  • Eisenhower Women's Health Center

Specialized Programs

  • Comprehensive Stroke Center
  • Certified Primary PCI Center with STEMI Receiving designation
  • Eisenhower Wellness Institute
  • Diabetes Program
  • Weight Management Program
  • Dolores Hope Outpatient Care Center
  • Barbara Sinatra Children's Center

Clinical Metrics

  • 3.39 average length of stay
  • 56.3% bed utilization rate
  • 1.97 case mix index (significantly higher than regional averages)
  • 23,170 annual discharges
  • 81,739 annual emergency room visits
  • Strong performance in major therapy areas including congestive heart failure, diabetes, pneumonia, and sepsis management

Quality Performance

  • Consistently strong Medicare Value-Based Purchasing scores (54th percentile nationally)
  • Excellent readmission reduction metrics (99th percentile nationally)
  • No penalties in the Hospital-Acquired Condition Reduction Program
  • 70th percentile ranking in Medicare Spending per Patient efficiency

Academic and Research Environment

As a teaching hospital, Eisenhower Medical Center provides an intellectually stimulating environment where clinical practice is enhanced by education and research. You'll have opportunities to mentor medical residents, participate in clinical trials, and engage with the latest evidence-based practices. The Annenberg Health Sciences Building houses conference facilities and a medical library that supports continuous learning and professional growth.

  • Academic Affiliations: Partnerships with medical schools and universities
  • Residency Programs: Family Medicine, Internal Medicine
  • Fellowship Programs: Specialized training in selected fields
  • Research Activities: Clinical trials and medical research programs
  • CME Opportunities: Regular grand rounds, conferences, and professional development programs

Awards and Recognition

Your practice at Eisenhower will be within a healthcare system that consistently ranks among the nation's best. Eisenhower Medical Center has earned multiple recognitions for quality, safety, and patient satisfaction, positioning you within an institution committed to excellence.

  • Recognized as one of America's 100 Best Hospitals by Healthgrades
  • Recently recognized as a leader in surgical care by Healthgrades
  • Magnet® Recognition for nursing excellence
  • "A" Grade for Patient Safety from The Leapfrog Group
  • Primary Stroke Center Certification by The Joint Commission
  • Top rating for heart bypass surgery by the Society of Thoracic Surgeons
  • LGBTQ Healthcare Equality Leader designation
  • 4-Star Hospital Compare Overall Rating from CMS
  • Strong HCAHPS patient satisfaction ratings in the 66th percentile nationally
  • High performance in serious complication prevention (99th percentile)

Community Impact and Service Area

Practicing at Eisenhower means serving a unique and diverse community. The Coachella Valley encompasses nine cities with a year-round population of approximately 450,000, which swells by an additional 100,000 during winter months. This seasonal fluctuation creates a dynamic practice environment with varying patient volumes and health needs throughout the year.

  • Primary Service Area: Coachella Valley (Palm Springs, Cathedral City, Rancho Mirage, Palm Desert, Indian Wells, La Quinta, Indio, Coachella, Desert Hot Springs)
  • Secondary Service Area: Riverside County and surrounding communities
  • Patient Demographics: Diverse mix of year-round residents, seasonal visitors ("snowbirds"), retirees, young families, and the growing Latino population

Patient Origination

  • Palm Desert (26.7% combined from two zip codes)
  • Rancho Mirage (9.8%)
  • Cathedral City (9.8%)
  • La Quinta (8.5%)

Payor Mix and Financial Profile

  • Medicare: 31.1% of net patient revenue ($370 million)
  • Medicaid: 6.6% of net patient revenue ($78.6 million)
  • Private/Self-Pay/Other: 62.3% of net patient revenue ($740.1 million)
  • Top commercial insurers: UnitedHealthcare (8.6% of patients), Blue Cross Blue Shield (6.7%), Inland Empire Health Plan (5.8%)
  • Annual net patient revenue: $1.19 billion
  • Robust 14.7% net patient revenue growth (1-year)
  • Dominant market position with: 51.6% inpatient and 71.0% outpatient market share

Vision and Future Direction

Joining Eisenhower Medical Center means becoming part of an organization with a clear vision for the future of healthcare in the Coachella Valley. The institution's strategic plan emphasizes expansion of services, enhancement of technological capabilities, and continued focus on preventive care and community wellness.

  • Mission: "To serve mankind with a selfless passion for excellence in patient care, research, and education"
  • Vision: "To be a center of excellence for education, prevention, and treatment of disease"
  • Core Values: Excellence, Innovation, Integrity, Compassion, and Collaboration
  • Recent Investments: $500 million campus improvement project including Emergency Department expansion, additional patient care units, and technological upgrades
  • Future Focus: Expanded outpatient services, enhanced telemedicine capabilities, and continued development of specialty centers of excellence

Historical Significance

The medical center's history is deeply intertwined with the development of the Coachella Valley. Named after President Dwight D. Eisenhower, who was one of the hospital's first patients, the institution was established through the generous philanthropic efforts of Bob and Dolores Hope, Walter and Leonore Annenberg, and other prominent desert residents. This legacy of philanthropy continues to support Eisenhower's growth and development, creating a culture that values both clinical excellence and compassionate care.

Key Historical Milestones

  • 1966: Groundbreaking ceremony with President and Mrs. Eisenhower
  • 1971: Hospital opens with 289 beds
  • 1980s: Expansion of outpatient services
  • 1990s: Development of specialty centers
  • 2000s: Major campus expansion and modernization

At Eisenhower Medical Center, you'll practice medicine in an environment that combines the resources of a major medical center with the personal touch of community-based care, all set against the backdrop of one of California's most desirable living locations.

© Copyright 2023 Pacific Companies. All Rights Reserved.