Navigating the Clinical Component
Your Clinical Practice and Patient Care Environment
Your clinical practice will span nine urgent care locations across the Dallas metropolitan area, with your primary base at the Lover's Lane location serving as your clinical anchor point. You will allocate 60-70% of your time to direct patient care, seeing the full spectrum of urgent care presentations from minor injuries and acute illnesses to more complex cases requiring clinical judgment about appropriate escalation versus onsite management. This balance allows you to maintain strong clinical skills and credibility with your team while dedicating sufficient time to the strategic and operational leadership that will define your impact on the system.
The clinical environment reflects the diverse North Texas population, where you will care for patients across the full age spectrum from pediatrics through geriatrics. Your practice will include the diagnostic and procedural work that makes urgent care intellectually engaging: laceration repairs, fracture management, acute illness diagnosis, minor procedures, and the critical decision-making about when patients need emergency department resources versus when you can provide definitive care in the urgent care setting. This clinical variety keeps your skills sharp while your leadership responsibilities give you the satisfaction of improving care delivery at a systems level.
Clinical Practice Structure:
- 60-70% time allocation for direct patient care across nine urgent care locations
- Primary clinical base at Lover's Lane location with distributed coverage across the network as needs dictate
- Adult and pediatric patient population requiring breadth of clinical knowledge and procedural competence
- Clinical acumen applied to appropriate patient triage and ED escalation protocols
- Balance between autonomous urgent care management and recognition of cases requiring higher levels of care
Quality and Performance Focus:
- Leadership of quality and efficiency improvement initiatives across all urgent care locations
- Monitoring and optimization of patient access, capacity, and wait times
- Strategic reduction of unnecessary emergency department utilization through appropriate urgent care management
- Focus on patient safety, infection control, and risk management protocols
- Implementation of evidence-based practices and continuous quality improvement methodologies
- Oversight of clinical performance metrics and outcomes tracking
Team-Based Care and Provider Supervision:
- Direct clinical supervision of 4-5 advanced practice providers across the nine-location network
- Collaborative relationships with APPs and supervising physicians to ensure seamless care delivery
- Peer review and chart review activities to maintain clinical standards and support provider development
- Provider interviewing, recruitment, and credentialing to build and maintain high-performing clinical teams
- Clinical performance management balancing accountability with mentorship and professional growth
Academic and Teaching Responsibilities:
- Collaboration with Baylor University Medical Center Family Medicine Residency Program
- Service as attending physician for resident rotations through urgent care
- Clinical teaching opportunities integrated into your patient care responsibilities
- Mentorship of the next generation of physicians while maintaining your own clinical excellence
- Contribution to graduate medical education within the broader Baylor Scott & White Health system
Operational Clinical Leadership:
- Establishment and maintenance of ED escalation protocols that balance patient safety with appropriate resource utilization
- Communication and collaboration with hospital leadership teams on medical issues affecting patient care
- Alignment of clinical practices with legal, regulatory, and accreditation requirements
- Evaluation and recommendation of new clinical practices and procedures as urgent care medicine evolves
- Monitoring of clinical trends and patient flow patterns to optimize staffing and resources
Your clinical work will be supported by the infrastructure and resources of the largest not-for-profit health system in Texas, giving you access to consultation, advanced imaging when needed, and seamless transfer protocols for patients requiring higher levels of care. Unlike isolated urgent care practice where you would face clinical decisions alone, you will practice within an integrated network where hospital leadership, specialty colleagues, and a robust quality infrastructure support your clinical judgment and patient care decisions.
The flexibility built into this role recognizes that urgent care operations require adaptability. Some weeks will demand more clinical presence at specific locations based on patient volume or provider availability, while other periods will allow greater focus on strategic initiatives like protocol development, quality improvement projects, or residency teaching. Your ability to balance these competing demands while maintaining both clinical excellence and administrative effectiveness will define your success in this unique medical director position.