Understanding the Role
Leading Urgent Care Excellence Across North Texas
You will serve as the Urgent Care Medical Director for Baylor Scott & White Health's North Texas Provider Network, guiding medical operations across nine urgent care locations throughout the Dallas metropolitan area. This role places you at the intersection of clinical excellence and strategic leadership, where you will shape the future of urgent care delivery for one of the nation's most respected healthcare systems. Your primary clinical base will be the Lover's Lane location, though your influence will extend across the entire urgent care network as you build collaborative relationships, mentor advanced practice providers, and ensure every patient receives exceptional care regardless of which location they visit.
The position serves the diverse and growing population of North Texas, where demand for accessible, high-quality urgent care continues to expand. Baylor Scott & White identified this medical director role as critical to their strategic vision of reducing unnecessary emergency department utilization while maintaining the clinical excellence that has made them the largest not-for-profit health system in Texas. You will fill a vital gap created when the previous director relocated out of state, bringing your leadership expertise to a team eager for direction and a system committed to supporting your success.
Role Structure and Responsibilities:
- Medical Director position overseeing nine urgent care locations across the Dallas metropolitan area
- 60-70% clinical practice distributed across multiple sites, with 30-40% dedicated to administrative leadership
- Direct supervision of 4-5 advanced practice providers, including recruitment, credentialing, and performance management
- Primary clinical base at the Lover's Lane location, with flexibility to serve other sites as clinical needs and strategic priorities evolve
- Collaboration with BUMC Family Medicine Residency Program as attending physician for urgent care rotations
Qualifications and Expertise:
- Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) required
- Current, unrestricted license to practice medicine in Texas
- Board certification in appropriate specialty (family medicine, emergency medicine, or internal medicine)
- Minimum five years of clinical experience in adult and pediatric medicine
- Three to five years of healthcare leadership experience, with preference for candidates bringing urgent care or emergency medicine leadership background
- Proven ability to supervise advanced practice providers and build high-performing clinical teams
Leadership Model:
- Employment through Health Texas Provider Network (HTPN), Baylor Scott & White's physician employment group
- DYAD leadership model with close collaboration alongside an operational counterpart
- Matrix organization structure requiring strong horizontal and vertical relationship-building across the health system
- Direct consultation with hospital leadership on medical issues and operational challenges affecting patient care
- Alignment of urgent care medical staff objectives with broader Baylor Scott & White Health strategic goals
This represents a replacement opportunity following the previous director's relocation, offering you the chance to step into an established urgent care network with clear strategic direction and organizational support. Unlike startup ventures where you would build infrastructure from scratch, you will inherit a functioning system ready for your leadership to elevate quality, optimize operations, and expand the impact of urgent care services across North Texas.
Schedule and Work Environment:
- Full-time position with time allocation split between clinical practice and administrative leadership
- Clinical responsibilities distributed across nine locations with central coordination from Lover's Lane
- Flexibility expected as priorities shift between clinical coverage needs and strategic initiatives
- Ability to triage and balance clinical and administrative responsibilities from a central location will be essential to your success
- Teaching responsibilities integrated into clinical practice through residency program collaboration
You will work within a collaborative environment where your medical expertise directly shapes operational decisions, quality metrics guide continuous improvement, and your leadership influences both immediate patient care and long-term system development. The role offers the professional satisfaction of clinical practice combined with the strategic impact of healthcare leadership, all within an organization that has the scale and resources to support meaningful innovation in urgent care delivery.