Meet the Team
Your Leadership Team and Clinical Colleagues
You will step into a collaborative environment where your leadership will guide a team of 4-5 advanced practice providers distributed across nine urgent care locations throughout the Dallas metropolitan area. These APPs represent the clinical backbone of the urgent care network, providing the continuity of care and daily operational stability that allows the system to serve thousands of patients each month. Your role as their medical director places you in the position to mentor, support, and develop these providers while ensuring consistent clinical standards and protocols across all locations. Unlike practices where APP supervision feels like a bureaucratic obligation, this role offers genuine clinical partnership where your expertise elevates their practice and their feedback informs your strategic decisions.
The organizational structure positions you within a DYAD leadership model, meaning you will work in close partnership with an operational counterpart who handles the business, staffing, and facility management aspects of the urgent care service line. This collaborative approach recognizes that excellent healthcare requires both clinical and operational excellence, and that physicians lead most effectively when they can focus on clinical quality, provider development, and patient care while trusting their operational partner to manage scheduling, budgets, facilities, and human resources. Your DYAD partner will be your closest colleague in this work, someone with whom you will align on priorities, solve problems, and build the urgent care network together.
Advanced Practice Provider Team:
- 4-5 nurse practitioners and physician assistants practicing across nine urgent care locations
- Clinical team members requiring your supervision, credentialing oversight, and performance management
- Providers at various stages of their careers, from experienced APPs to those newer to urgent care practice
- Clinical partners who will look to you for protocol development, complex case consultation, and professional mentorship
- Team members who understand urgent care operations and patient flow, bringing valuable frontline insights to your strategic planning
DYAD Leadership Partnership:
- Close collaboration with operational counterpart managing business, staffing, and facility aspects of urgent care operations
- Shared accountability for urgent care network performance, quality metrics, and strategic objectives
- Regular communication and joint decision-making on issues affecting both clinical and operational outcomes
- Division of responsibilities allowing you to focus on medical leadership while your partner handles administrative operations
- Partnership model proven effective within Baylor Scott & White Health's larger organizational structure
Broader Health System Collaboration:
- Integration with hospital leadership teams across North Texas for patient care coordination and strategic alignment
- Consultation relationships with emergency department physicians for appropriate escalation protocols
- Connections with family medicine residency program faculty through your teaching responsibilities at BUMC
- Professional relationships with health system executives who value physician input on strategic decisions
- Network of physician colleagues across specialties within the Baylor Scott & White system
Team Culture and Professional Environment:
- Collaborative practice environment where clinical excellence and teamwork are core values
- Professional relationships built on mutual respect between physicians, APPs, and administrative partners
- Culture of continuous improvement where feedback flows in all directions
- Recognition that sustainable healthcare delivery requires supporting provider well-being alongside patient care
- Commitment to evidence-based practice and quality metrics that guide rather than micromanage clinical decisions
Your Role in Team Development:
- Recruitment and interviewing of new APPs to build and maintain optimal team composition
- Credentialing and privileging oversight ensuring all providers meet system standards
- Peer review and chart review activities supporting provider development and quality assurance
- Performance management balancing accountability with mentorship and professional growth opportunities
- Creation of clinical protocols and guidelines that empower APPs while ensuring patient safety
- Facilitation of provider relations, addressing concerns, and building cohesive team culture across multiple locations
The team you will lead exists within the broader context of Baylor Scott & White Health, an organization employing over 6,600 physicians and 43,500 total staff members. This scale provides resources, support systems, and professional development opportunities that smaller organizations cannot match. Your APPs will have access to continuing education, specialty consultation, and career advancement pathways that help you attract and retain high-quality providers. Your operational partner will have the backing of sophisticated management systems, data analytics, and administrative support that make the business side of healthcare function smoothly.
This replacement opportunity means you will inherit an existing team rather than building from scratch. The previous medical director's departure created a leadership gap that the organization recognized as urgent and critical to fill. Your arrival will bring stability, clinical expertise, and strategic direction to providers and staff who are eager for physician leadership. You will have the satisfaction of stepping into a role where your impact will be immediate and your leadership genuinely valued, working with colleagues who understand urgent care operations and are ready to support your vision for clinical excellence.