An In-Depth Look into the Healthcare System
Independent, Mission-Driven Health System
Conway Medical Center is an independent non-profit, 501(c)(3) hospital — one of only three remaining in South Carolina. Known for its outstanding physician/administration relationship, this partnership is repeatedly cited as a top strength by current providers.
- Long-tenured leadership: Administration has a proven track record of stability and excellence
- Board leadership: Chair has 20+ years in leadership and is well respected in the community
- CEO representation: CEO holds a voting seat on the board
- Community-focused: First hospital in South Carolina to administer COVID-19 vaccines
- Financial strength: 450+ days cash on hand pre-COVID; dipped only to 420 during the pandemic
- Facilities: 220-bed acute care hospital (operating at ~155 average census)
- Medical staff: 200+ physicians across 30 specialties
- 12 operating rooms equipped with:
- Surgical robot
- CRNA and MDA anesthesia coverage
- 0% infection rate for 3 consecutive months (as of March 2021)
- Trauma center: Level III Trauma designation
- Critical care: Integrated ICU/CCU supported by intensivists and APCs
- Stable contracts: 40-year ED contract and long-standing Team Health hospitalist partnership
- Technology: Cerner EMR system (hospital and clinic) with Dragon dictation
- Facilities: New retail pharmacy on campus
- Academic partnerships: Affiliated with Duke University in cardiology and oncology
- Malpractice: PHLIP coverage with full tail included
Patient and Payer Demographics
- Patient panel: 82.7% Caucasian, 13.1% African American, 6.1% Hispanic
- Payor mix: 40–45% Medicare, 20% BCBS, 15% Medicaid, 8–10% Self Pay
Academic and Quality Distinctions
- New Family Medicine Residency: Started in July 2020 with Campbell University
- 8 residents
- 3rd and 4th year medical students rotate through
- Awards and recognition:
- 2018 Women’s Choice Award – Best Hospitals for Patient Safety
- NCQA Patient-Centered Medical Home
- Leapfrog Group “A” Safety Rating
- CareChex Market Leader in:
- Joint Replacement (Medical Excellence)
- Major Orthopedic Surgery (Medical Excellence)
- Spinal Surgery (Medical Excellence)
- Women’s Health (Medical Excellence & Patient Safety)
- Overall Surgical Care (Patient Safety)
- Major Bowel Procedures (Patient Safety)
- Orthopedic & Pulmonology Care (Patient Safety)
Physician Network and Regional Presence
- Physician Network Services (PNS): CMC's employed medical group
- 105+ providers across primary care and multiple specialties
- 30+ outpatient offices (16 PCP, 14 specialty clinics)
- Service area spans from Murrells Inlet to North Myrtle Beach
- Minimal turnover; continued growth including a new orthopedic group
- Market position: #2 for market share in the region
- Grand Strand Medical Center (HCA) – Level I Trauma Center, 325 beds
- Tidelands Health System – Waccamaw and Georgetown hospitals
- McLeod Health – Loris and Seacoast hospitals
