Position Overview

Understanding the Role

The University of Rochester Medical Center is recruiting a primary care physician for the Complex Care Center, part of the Division of Transitional Medicine. This is an outpatient role caring for adolescents and adults with chronic conditions that begin in childhood, including intellectual and developmental disabilities, autism spectrum disorder, congenital heart disease, metabolic disorders, spina bifida, sickle cell disease, and cystic fibrosis.

The Complex Care Center offers a rare chance to build a focused primary care practice for a population that few programs are equipped to serve, inside a fully integrated academic health system.

Why This Position Exists

More than 15,000 patients in the regional draw area qualify for the program. The clinic currently cares for roughly 1,400 of them, limited by the number of faculty in the center. Demand continues to grow as pediatric patients with complex, childhood-onset conditions transition into adult care and live longer than previous generations. This position expands access for a patient community that has few alternatives.

Practice Snapshot

Setting: Outpatient primary care, hospital and university employed

Program: Complex Care Center, Division of Transitional Medicine

Patient focus: Adults and adolescents with childhood-onset chronic conditions

Clinic schedule: 7 half-day clinic blocks per week (3.5 clinic days)

Protected time: Approximately 1.5 days per week for administrative, teaching, and research work

EMR: Epic, with DAX AI documentation available

Inpatient: Not required

Call: 1:5 rotation by phone taken one week at a time

Schedule Structure

Clinical effort is scheduled in half-day (4-hour) blocks. A full-time clinical load is 7 half-day blocks, with protected time built in for academic and administrative work. Patient visits are 30 minutes across the board, with the option to book back-to-back slots for a particularly complex patient.

Time Activity
8:00 to 8:30 AM Team huddle (Zoom)
8:30 AM to 12:00 PM Patient visits
12:00 to 1:00 PM Lunch
1:00 to 1:30 PM Team huddle
1:30 to 5:00 PM Patient visits

Who Fits This Role

The center welcomes candidates from several training backgrounds, provided they are committed to outpatient primary care for this population:

  • Internal Medicine and Pediatrics (Med-Peds)
  • Internal Medicine
  • Family Medicine
  • Physical Medicine and Rehabilitation

Providers can be deployed by age range based on comfort and training. Internal Medicine physicians may see patients 16 and older, while those comfortable with younger patients can work in clinics serving the occasional patient who is ages 12 and 13.

Qualifications

  • Board certification or board eligibility in a relevant primary care specialty
  • New York State medical licensure, or eligibility to obtain it
  • Strong communication and shared decision-making skills, with a habit of drawing on caregiver and family input
  • Interest in multidisciplinary care alongside behavioral health, therapy, pharmacy, and other medical specialties

Leadership and Growth

There may be opportunities clinical or academic leadership positions due to the growth of the program. The program is also opening a new location geared toward neurodiversity, supported by a $50 million gift from the Golisano family. Physicians who want to develop a niche in areas such as cystic fibrosis or sickle cell disease can do so, though it is not required.

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