Healthcare System Overview

An In-Depth Look into the Healthcare System

Valley Family Health Care – Rooted in Mission, Committed to Community

As one of the longest-operating Federally Qualified Health Centers (FQHCs) in the Pacific Northwest, Valley Family Health Care (VFHC) has provided compassionate, accessible healthcare to communities in Eastern Oregon and Western Idaho since 1983. VFHC offers comprehensive medical, dental, behavioral health, and pharmacy services across multiple sites, serving patients of all ages and backgrounds—regardless of their ability to pay.

The Ontario dental clinic is one of VFHC’s four dental sites and plays a critical role in delivering quality oral healthcare to an underserved region. The facility is modern, efficient, and deeply integrated with VFHC’s mission of improving community health through patient-centered care. VFHC’s collaborative model allows dental providers to work alongside other disciplines, reinforcing a holistic and coordinated approach to care.

Mission: To provide high-quality, patient-centered healthcare services to satisfy the primary care needs of our community members, and to assure access to care for all.

Vision: Healthy families and strong communities through leadership, collaboration, and innovation.

Core Values:

  • Excellence: We are committed to putting our whole hearts into the work we do, knowing it matters. We know our patients, care for them, and ease their burdens.
  • Integrity: We are open and honest in everything we do.
  • Stewardship: We honor our patients, staff, and community by being stewards of the resources we have been entrusted with.
  • Inclusion: We embrace an organizational culture that is welcoming and inclusive of our team, our community, and those we serve.
  • Teamwork: We work in partnership with our communities to meet the whole health needs of those we serve.

Quality Health Care Services

VFHC strives to keep families healthy and happy to ensure thriving and productive communities. Their dedicated staff is committed to delivering care that makes a difference in patients’ lives.

Affordable to Everyone

Valley Family Health Care ensures access through income-based sliding scales, prescription drug assistance, and waived Medicare deductibles. They accept Blue Cross, Medicare, Medicaid, Workman's Compensation, and a wide range of private insurers. Everyone receives care, regardless of financial status.

Federal Tort Claims Act (FTCA)

This health center receives Health & Human Services (HHS) funding and holds Federal Public Health Service (PHS) deemed status for medical malpractice claims under the FTCA. For more information, visit: http://www.bphc.hrsa.gov/ftca/

Board of Directors

VFHC’s governing Board of Directors is composed of volunteers from the very communities it serves. Representing a wide range of backgrounds and experiences, this board meets monthly to help guide the organization’s mission. Interested community members can contact the CEO at (208) 642-7364 to learn more.

  • Nonprofit community health organization founded in 1983
  • Operates integrated care clinics across Eastern Oregon and Western Idaho
  • Ontario dental clinic supports a medically underserved, multilingual population
  • Multispecialty model encourages collaboration across medical, dental, and behavioral health
  • State-of-the-art facility with strong infrastructure and leadership support
  • Eligible for loan repayment through NHSC and state programs (HPSA score: 20)
  • Guided by mission, vision, and values focused on equity, integrity, and access
  • Learn more at: https://www.vfhc.org

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